Automatic AI classification
AI to understand, sort and route.
Language models are especially good at understanding, summarising and classifying text. We use them so that every enquiry, application or document reaches the right people, with sound criteria and traceability.
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An automatic first read.
The system identifies the intent and topic, assigns each item to the relevant department and extracts the data needed to continue processing.
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Precision under control.
The quality of every classification is measured and doubtful cases are reviewed to keep improving the system. Models can be deployed in the European Union or connected to those the organisation already uses, keeping control over data and costs.
- 1 Input An enquiry, application or document arrives.
- 2 Reading The intent and topic are identified.
- 3 Assignment It is routed to the relevant department.
- 4 Extraction The data needed to continue processing is extracted.
What you gain
Who it is for: IT and organisation teams that want to introduce AI with control, and service or register teams with a volume of requests to sort.
- Up: Requests reach the right department first time
- Down: Less time spent on manual reading and triage
- Up: Consistent
- Up: Sovereignty
People-centred · Technological sovereignty · AI that makes sense · Close public service
Let's talk about your project
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