Where do I vote? An answer in seconds, on WhatsApp.
The person writes to the council's official number and receives their polling station, table and address with the location. No calls, no queues and no searching the website.
The electoral roll is checked after verifying the person's identity, and only the information that applies to them is returned.
Built for peak days.
During election periods, WhatsApp absorbs the enquiries that would overwhelm the phone lines and the service desk, 24 hours a day and with no extra staff cost.
From the official number.
The answer comes from the council's verified number, which builds trust and helps prevent phishing.
1MessageThe person writes "Where do I vote?" to the official number.
2IdentificationThey provide the details requested to verify who they are.
3LookupThe system searches for their entry in the electoral roll.
4AnswerThey receive the polling station, table and location.
What you gain
Down: Fewer calls during election periods
Down: Fewer trips to the wrong place
Up: More trust in the official channel
People-centred · Technological sovereignty · AI that makes sense · Close public service
